• Freezer safe

• Oven safe, can be warmed to 100 C / 212 F

• Microwave safe, unless includes precious metal decoration

• Do not expose to direct heat from a naked flame or to rapid changes of temperature

• Use napkins to separate items when storing to prevent scratching

• Stains in tea cups or tea pots can be removed with a cleansing solution e.g. baby utensil sterilizing solution--always wash and rinse thoroughly before use

• Grey marks can be removed using cleansers specifically designed for the removal of metal marks from ceramic products e.g. Barkeepers Friend

• Abrasive materials must not be used when cleaning

• Items marked dishwasher safe can be washed in a dishwasher using a gentle low temperature wash cycle, with a liquid / gel detergent.

 As for Stoneware except for the following:

• Not freezer, oven, or microwave safe unless stated on the backstamp

• Should not be soaked for long periods of time

• Wash inside of decanter/carafe with warm soapy water and rinse prior to first use

• Avoid storing food or beverages in glass containers for extended periods of time

• Change liquid contents of all glass containers frequently. This will help preserve the product's finish, avoid film build-up and the chemical erosion of the interior surface

• Do not allow colour coated surface to come into contact with bleach materials or solvents, as they can damage the painted surface

• Do not allow colour coated surface to come into contact with sharp or rough implements that may scratch or damage the paint or surface finish e.g. rings, knives, etc.

• Do not place in dishwasher

• Colour coated crystal/glass should be hand washed separately in warm soapy water, rinse thoroughly and dried carefully with a clean, soft, lint free cloth