How to Clean & Care for Royal Doulton

Every piece of Royal Doulton is designed to be sustainable, treasured and handed down. Like any heirloom, caring for your products will keep them in perfect condition so they can continue to make moments and inspire future generations.

Nowadays, we need answers to questions such as ‘Is Royal Doulton dishwasher safe?’Please see the below guide to help you keep your favourite Royal Doulton pieces as wonderful as the day you bought or were given them.

Please also refer to our Dishwasher Detergent Guide, where you’ll find a list of approved dishwasher detergents for different countries.

 

 Stoneware, Porcelain & Fine China Dinnerware
  • Freezer safe
  • Oven safe, can be warmed to 100 C / 212 F
  • Microwave safe, unless includes precious metal decoration
  • Do not expose to direct heat from a naked flame or to rapid changes of temperature
  • Use napkins to separate items when storing to prevent scratching
  • Stains in tea cups or tea pots can be removed with a cleansing solution e.g. baby utensil sterilizing solution--always wash and rinse thoroughly before use
  • Grey marks can be removed using cleansers specifically designed for the removal of metal marks from ceramic products e.g. Barkeepers Friend
  • Abrasive materials must not be used when cleaning
  • Items marked dishwasher safe can be washed in a dishwasher using recommended detergents
 Earthenware Dinnerware  As for Stoneware except for the following:
  • Not freezer, oven, or microwave safe unless stated on the backstamp
  • Should not be soaked for long periods of time
 Bone China Dinnerware  As for Stoneware except for the following:
  • Not freezer or oven safe unless stated on the backstamp
 Giftware (all bodies) 
  • Not freezer, oven, dishwasher, or microwave safe
  • Do not immerse in water
  • Clean with damp soft cloth
  • Abrasive materials must not be used when cleaning
  • Dry with soft cloth and allow to air before returning to display
  • Avoid extreme or rapid temperature changes
 Silver Plate
  • To clean simply wipe with a soft dry cloth. Do not use polishes and cleaners, which may affect the coating
  • Avoid using sharp knives
  • Do not allow the product to scrape against other hard objects
  • To prevent tarnishing or staining clean immediately after use
  • Hand wash only before first use using hot water and a mild liquid soap
  • Dishwasher use is not recommended
  • Use soft cloths to wash and dry
  • Dry thoroughly and immediately, before storing, to avoid spotting
  • Store in a dry, humid-free environment
  • Foods containing salt may cause corrosion if they remain on the surface
  • Prolonged contact with water, fruit juice, or any acidic liquids can damage the surface
 Nickel Plate

As for silver plate except for the following:

  • Not recommended for food storage, particularly hot food over a long period of time
 Stainless Steel & Aluminum
  • Dishwasher use is not recommended
  • Hand wash only in mild soapy water, using a soft cloth to wash & dry
  • Dry immediately with a soft cloth to avoid spotting
  • Do not use scouring pads, steel wool or abrasive cleaners
  • Do not leave immersed in water or wet for long periods of time as this may damage the surface finish
  • Do not use in microwave or to heat food in oven
 Sterling Silver
  • Silver is a soft metal and no matter how much care is taken small scratches will appear on the polished surface
  • All silver or silver plate will tarnish when exposed to moist warm air or certain food substances, particularly condiments
  • It is recommended that the silver tops of salt holders are unscrewed and any salt deposits removed
  • Do not use hard scouring powders or wire wool to remove encrustations
  • Clean regularly with a good silver polish to keep in good condition
 Lead Crystal & Glass (general)
  • Crystal and glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried with a lint free cloth
  • When washing and drying do not twist the bowl in the opposite direction to stem as this can cause damage
  • Dishwasher heat, friction, and detergent can dull or scratch the surface
  • Extreme temperatures can crack or break your crystal/glass. Avoid pouring hot liquids into cold crystal/glass, or very cold liquids into warm crystal/glass
  • Do not use product in a microwave or conventional oven
  • The finely made rims are the most fragile part of your product; do not turn upside down while drying or storing
 Lead Crystal Decanters & Carafes
  • Avoid storing food or beverages in crystal containers for extended periods of time
  • Change liquid contents of all crystal containers frequently. This will help preserve the product's finish, avoid film build-up and the chemical erosion of the crystals interior surface
 Non Leaded Crystal Decanters & Carafes
  • Wash inside of decanter/carafe with warm soapy water and rinse prior to first use
  • Avoid storing food or beverages in glass containers for extended periods of time
  • Change liquid contents of all glass containers frequently. This will help preserve the product's finish, avoid film build-up and the chemical erosion of the interior surface
 Color Coated Crystal & Glass
  • Do not allow color coated surface to come into contact with bleach materials or solvents, as they can damage the painted surface
  • Do not allow color coated surface to come into contact with sharp or rough implements that may scratch or damage the paint or surface finish e.g. rings, knives, etc.
  • Do not place in dishwasher
  • Color coated crystal/glass should be hand washed separately in warm soapy water, rinse thoroughly and dried carefully with a clean, soft, lint free cloth
 Candle holders
  • Do not allow the candle to burn within one inch (25.4mm) of the holder, otherwise this may result in damage to the candle holder